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Forum Frequently Asked Questions



Login and Registration Issues

Why can't I login?
Make sure your username and password are correct. If they are, contact the forum administrator to make sure your account hasn't been banned or removed. It is also possible the website owner has a configuration error on their end, and they would need to fix it.
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Why do I get logged off automatically?
If you do not check the Remember me box when you log in, the forum will only keep you logged in for a preset time. This prevents misuse of your account by anyone else. To stay logged in, check the box during login. This is not recommended if you access the forum from a public computer, e.g. internet cafe etc.
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I've lost my password!
Click the lost password link and follow the instructions.
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I registered but I cannot login!
If you receive a “password invalid” message, simply click “lost password” and create a new password. If you receive a “user name invalid” message, please contact Learner’s Edge.
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I registered in the past but cannot login any more?!
If you registered on our old forum (before November 2008), you’ll simply need to create a new password (click on “lost password” and create a new password). If you have registered on the new forum (after November 2008) and cannot currently login, please check two things:
  • Is your password correct? If you can’t remember your password, simply click “lost password” and create a new one.
  • Is your user name correct? If you can’t remember your user name, please contact Learner’s Edge
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User Preferences and settings

How do I change my settings?
If you are a registered user, all your settings are stored in the forum database. To alter them, click your username in the upper right corner while logged in.
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Posting Issues

How do I post a topic in a forum?
To post a new topic in a forum, click the relevant button on either the forum or topic screens. You may need to register before you can post a message.
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How do I edit or delete a post?
A forum administrator can only edit or delete your posts.
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Why can't I access a forum?
Some forums may be limited to certain users or groups. To view, read, post or perform another action you may need special permissions. Contact a moderator or the forum administrator to grant you access.
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Formatting and Topic Types

Can I use HTML?
No. It is not possible to post HTML on this forum and have it rendered as HTML. Most formatting which can be carried out using HTML can be applied using the formatting toolbar when posting a message.
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What are sticky topics?
Sticky topics within the forum appear on top of other topics in a forum. They are often quite important so you should read them whenever possible. Topics are made sticky by Administrators and Moderators.
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What are closed topics?
Closed topics are topics where users can no longer reply. Topics may be locked for many reasons and were set this way by either the forum moderator or forum administrator.
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User Levels and Groups

What are Administrators?
Administrators are members assigned with the highest level of control over the entire forum. These members can control all facets of forum operation, including setting permissions, banning users, creating usergroups or moderators, etc., dependent upon the forum founder and what permissions he or she has given the other administrators. They may also have full moderator capabilities in all forums.
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What are Moderators?
Moderators are individuals (or groups of individuals) who look after the forums from day to day. They have the authority to edit or delete posts and lock, unlock, move, delete topics in the forum they moderate. Generally, moderators are present to prevent users from going off-topic or posting abusive or offensive material.
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What are usergroups?
Usergroups are created and handled by Administrators. Usergroups are groups of users that divide the community into manageable sections forum administrators can work with. Each user can belong to several groups and each group can be assigned individual permissions. This provides an easy way for administrators to change permissions for many users at once, such as changing moderator permissions or granting users access to a private forum.
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Private Messaging

I cannot send private messages!
There are three reasons for this; you are not registered and/or not logged on, the forum administrator has disabled private messaging for the entire forum. Contact a forum administrator for more information.
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I have received a spamming or abusive message from someone on this forum!
Please e-mail the forum administrator with a full copy of the message you received. The forum administrator can then take action.
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Searching the Forums

How can I search a forum or forums?
Click the "Search" link, enter a search term in the search box. Click the "search" button.
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How can I find my own or someone else's posts and topics?
Click a username in the topic you have answered to, and view your profile as other's see it.
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Topic Subscriptions and Bookmarks

How do I subscribe to specific forums or topics?
To subscribe to a specific forum, click the "watch this forum for new topics" link upon entering the forum. To subscribe to a topic, reply to the topic with the subscribe checkbox checked or click the "watch this topic for replies" link within the topic itself.
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How do I remove my subscriptions?
To remove your subscriptions, go to your profile (by clicking your username on the top) and click "My subscriptions".
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